Yesterday
a rather haughty customer in Natwest made the bank clerk cry. Ok, so the girl
working in the bank was making some pretty fundamental mathematical errors, but
there was really no need for the tone the woman adopted.
I mean, I agree that a job in a bank wasn’t the best choice for a girl whose mental arithmetic was
ropey at best, but the poor lass, it was all too much.
As
someone who held a part-time job in the glamorous Wolverhampton City Centre
branch of McDonalds for 3 years, I am well versed in the manners of the general
public, and have a high level of sympathy.
People are so rude. Let me tell you now:
a baseball cap does not an idiot make. I
had stars.
So,
in light of the crying Natwest lass, and of the Saturday’s I spent serving
surly teenagers big-macs, I thought I’d share my favourite story about the
revenge of the ‘staff.’
Take heed. Don’t be mean to the Saturday staff, they might
be quicker witted than you're expecting.
A parable: On why not to be rude to ‘staff.’
A crowded flight was cancelled. A single
agent was rebooking a long line of inconvenienced travellers. Suddenly an angry
passenger pushed his way to the desk and slapped his ticket down on the
counter, saying. “I have to be on this flight, and it has to be first class.”
The agent replied, “I’m sorry sir. I’ll be
happy to try and help you, but I’ve got to help these people first, and then I’m
sure we’ll be able to work something out.”
The passenger was unimpressed. He asked loudly,
so that the passengers behind him could hear, “Do you know who I am?”
Without hesitating, the gate agent grabbed
the public address system and began, “May I have your attention please? We have
a passenger here at the gate WHO DOES NOT KNOW WHO HE IS. If anyone can help
him with this problem, please come to the gate.”
With the rest of the passengers laughing, the
man glared at the agent, gritted his teeth and swore “[expletive!] you!”
Without flinching, she smiled and said, “I’m
sorry sir, but you’ll have to stand in line for that too.”
----
For more of my McDonalds exploits read this previous blog post
That was hilarious! I dare not be rude to someone making my burger in Maccy D's. With the burger in their hand, the power to put in an extra topping is also in their hands! :)
ReplyDeleteGee, thanks Hiten. I can neither confirm nor deny your suggestions that Maccies staff added additional seasoning....
ReplyDelete